Terms of Service

Luminist is a discovery and workflow platform for Creators, Brands, Managers and Agencies. Features can include public Creator Profiles, public and private Jobs, applications, enquiries, Campaign sourcing, collaboration workflows, deliverables, calendars, follow-ups, payment tracking, reporting, social connections and publishing, subscriptions and optional managed or promotional services.

Some features may be in beta, limited to particular account types, markets, plans or permissions, or disabled until they are ready for use.

You must provide accurate account information and keep your login credentials secure. You are responsible for activity carried out through your account except to the extent caused by Luminist or circumstances outside your reasonable control.

If you use Luminist for a Brand, Agency, Creator, client or other person, you must have authority to act for that party within the permissions you use. Profile ownership, Manager delegation and Agency membership are separate forms of access. Receiving access to one workspace does not give you authority over another workspace or over data you have not been granted permission to use.

If you do not have legal capacity to enter a binding commercial agreement yourself, an authorized parent, guardian or representative must handle any agreement that requires that capacity. Luminist workflow access does not by itself prove legal capacity or authority to contract.

If you add, import, upload or otherwise provide personal data about another person, including Creator contacts, team members, representatives or clients, you confirm that you have a lawful basis and any required authority to provide and use that information for the relevant business purpose. You are responsible for giving any privacy notice or obtaining any permission that applies to your own collection and disclosure of that data.

Do not use Luminist to build unrelated contact databases, scrape people at scale, or upload personal data that is excessive for the legitimate workflow you are carrying out.

Where an Agency or business customer uses a restricted Luminist workspace to process private Network, client, contact or campaign data for its own purposes, the customer remains responsible for determining those purposes and for its legal obligations as the relevant data controller. To the extent Luminist processes that private data only on the customer's behalf, the customer instructs Luminist to process it as necessary to provide, secure and support the service.

Luminist will apply reasonable access and security controls, may use infrastructure and operational service providers to support that processing, and will reasonably assist with applicable data requests, security incidents and deletion or export needs through the available product and support processes. Luminist may separately process limited related data for its own account-security, abuse-prevention, billing, legal and compliance purposes as described in the Privacy Notice.

Public Creator Profiles and public Jobs can be viewed without signing in and may be indexed by search engines or shared by other people. You are responsible for ensuring information you publish is accurate, lawful and suitable for public display.

Creator metrics, pricing signals, audience information, portfolio materials and Job details may be supplied by users, connected platforms or other permitted sources and can change over time. Luminist does not guarantee that every metric is current or that a Creator, Brand or Agency will respond, accept an opportunity or achieve a particular result.

Applying to a Job, sending an enquiry, inviting a Creator, making or accepting an offer, or recording an external acceptance can create operational records in Luminist. A collaboration becomes subject to the terms actually agreed between the relevant parties. Users are responsible for reviewing the brief, deliverables, timing, compensation, rights and other commercial terms before accepting.

Unless Luminist expressly states otherwise for a particular service, Luminist is not the employer, agent, talent representative, client, escrow provider or contracting party to the commercial arrangement between users.

Payment records inside collaboration workspaces are operational tracking tools. Job compensation is paid between the relevant parties outside Luminist unless a specific Luminist service expressly provides otherwise. Luminist does not currently hold Job compensation in escrow.

Luminist may separately offer paid plans, promotional products, managed services or other platform products. When a paid product is available, the price, billing period, scope, taxes, renewal or expiry terms and any checkout conditions shown at purchase form part of your agreement for that product. A disabled or beta checkout does not create a payment obligation.

If you connect a social account, you authorize Luminist to use the permissions you grant for the selected connection, analytics or publishing purpose. Third-party platform rules, availability and API limits also apply. You remain responsible for the content you publish and for complying with the connected platform's terms.

Disconnecting a social account stops future use of that connection by Luminist as supported by the feature, but it does not remove content already published on the third-party platform.

You keep ownership of content and materials you provide, subject to any rights belonging to other people. You give Luminist a non-exclusive permission to host, store, format, reproduce, transmit and display that content only as reasonably needed to operate, secure and provide the service and to honor the visibility choices you make.

Luminist's software, interface, branding and platform materials remain owned by Luminist or its licensors. These Terms do not transfer ownership of those materials to you.

You must not use Luminist to impersonate another person; publish fraudulent or misleading opportunities; harass, threaten or exploit others; send unlawful spam; infringe intellectual-property or privacy rights; distribute malicious code; probe or bypass access controls; interfere with platform availability; automate access in a way that harms the service; or obtain, expose or use data you are not authorized to access.

Job requirements and Creator fit criteria must be genuinely relevant to the work and used lawfully. You must not use Luminist fit fields to facilitate unlawful discrimination or request sensitive targeting that the product does not support. Fit indicators are decision-support signals and do not replace your responsibility to review applicants fairly and comply with applicable law.

Reports, safety tools and access controls must be used in good faith. Luminist may investigate suspected abuse and preserve relevant records where reasonably necessary.

We may restrict a feature, remove public content, suspend access or take other proportionate action where reasonably necessary to protect users or the platform, address a security or legal issue, enforce these Terms, or respond to credible abuse. Where appropriate, we may provide notice or an opportunity to correct the issue.

You may stop using Luminist and may request account deletion through the available deletion flow. Some collaboration, audit, payment, safety or legal records may need to remain after account deletion as explained in the Privacy Notice.

We aim to keep Luminist available and accurate, but the service may occasionally be unavailable, delayed or changed. Third-party services, social networks, email delivery, hosting providers and external APIs are outside Luminist's direct control.

To the extent permitted by law, Luminist is not responsible for a user's failure to perform a collaboration, inaccurate information supplied by another user, or outages and changes caused by third-party services. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.

We may improve, replace, limit or discontinue features as the product evolves. We may also update these Terms. The current version will be published on this page with the updated date. If a change materially affects an active paid service or your rights, we will provide additional notice where appropriate.

These Terms are governed by the laws of Malaysia. Any mandatory rights available to you under applicable law continue to apply. Subject to those rights, disputes concerning these Terms or the Luminist service are subject to the jurisdiction of the courts of Malaysia.

For legal, privacy or account questions, contact hello@luminist.me or use Contact us.

Luminist ialah platform discovery dan workflow untuk Creator, Brand, Manager dan Agency. Fungsi boleh merangkumi Profil Creator awam, Job awam dan private, permohonan, enquiry, sourcing Campaign, workflow collaboration, deliverable, calendar, follow-up, payment tracking, laporan, sambungan dan publishing sosial, subscription serta perkhidmatan managed atau promotional yang ditawarkan secara pilihan.

Sesetengah fungsi mungkin berada dalam beta, terhad kepada jenis akaun, pasaran, pelan atau permission tertentu, atau dinyahaktifkan sehingga bersedia untuk digunakan.

Anda mesti memberikan maklumat akaun yang tepat dan menjaga keselamatan credential log masuk anda. Anda bertanggungjawab terhadap aktiviti yang dijalankan melalui akaun anda kecuali setakat yang berpunca daripada Luminist atau keadaan di luar kawalan munasabah anda.

Jika anda menggunakan Luminist bagi pihak Brand, Agency, Creator, client atau individu lain, anda mesti mempunyai kuasa untuk bertindak bagi pihak tersebut dalam skop permission yang anda gunakan. Pemilikan Profile, delegation Manager dan membership Agency ialah bentuk akses yang berbeza. Akses kepada satu workspace tidak memberikan kuasa ke atas workspace lain atau data yang anda tidak dibenarkan gunakan.

Jika anda tidak mempunyai keupayaan undang-undang untuk memasuki perjanjian komersial yang mengikat, parent, guardian atau representative yang diberi kuasa mesti menguruskan perjanjian yang memerlukan keupayaan tersebut. Akses workflow Luminist sahaja tidak membuktikan keupayaan atau kuasa untuk berkontrak.

Jika anda menambah, mengimport, memuat naik atau memberikan data peribadi mengenai orang lain, termasuk Creator contact, ahli pasukan, representative atau client, anda mengesahkan bahawa anda mempunyai asas yang sah dan kuasa yang diperlukan untuk memberikan dan menggunakan maklumat tersebut bagi tujuan perniagaan yang berkaitan. Anda bertanggungjawab untuk memberikan notis privasi atau mendapatkan permission yang diperlukan bagi pengumpulan dan pendedahan data oleh anda sendiri.

Jangan gunakan Luminist untuk membina pangkalan contact yang tidak berkaitan, melakukan scraping secara besar-besaran, atau memuat naik data peribadi yang berlebihan berbanding workflow perniagaan yang sah yang anda jalankan.